This Privacy Policy is provided to customers and users (hereinafter – “Customers” or “You”) of online platform providing access to software products and services devoted to support small business management in the beauty and health industries (e.g. dentistry, fitness clubs, beauty salons) mainly through databases arrangement, located on the Customer’s hardware or at (hereinafter – the “Software”) being owned and administrated by AIHelps (hereinafter – the “Company” or “We”) to honour its commitment to them, in ensuring their privacy is protected at all times through use of web-resources of Company as well as registered users of such Software. The following items detail our practices in relation to information you provide to us. Our privacy policy is based on the generally accepted custom, Internet ethic, common practice and Company’s policies to protect personal information.
Please note that You shall not be able to use Software until You indicate Your explicit consent with provisions hereof by the technical means provided by the Software.

1. Personal Information

1.1. Company collects personal information about You when completing transactions from any Company’s licensees You or its other Customers to use Software as licenses or assigns them to act as Company’s agents, if any.

1.2. For the purposes of Company’s Privacy Policy, your personal information includes your full name, contact information, business name of the business entity You represent, its address and clients data (being personal information of the clients of that business entity), financial, private, geo-locating and / or any other information or any combination thereof disclosed by You or on your behalf to Company or Company’s licensee and/or agent. We use the term “Personal Information” to mean any type of information which could be utilized to identify or be readily associated with You or the business entity You represent. We also may, from time to time, collect a sub-category of Personal Information that We call Financial Information. Financial Information includes passwords, credit/debit card numbers, bank and other account numbers, and bank routing information. In order to operate Company’s web-site and provide You with information on services and updates of Software that may be of interest to You, We collect Personal Information (including financial information) as well as Demographic Information from You and information / history of Your activities while using Software. Please note that, in some instances as described below, We treat Financial Information differently from how We treat other types of Personal Information.

1.3. Personal Information can generally be collected in two ways: (1) information that is knowingly and voluntarily input into Software directly by You in response to particular prompts or requests to fill in the fields while installing or using Software or registering in it, or that is otherwise knowingly and voluntarily provided by You (such as in an e-mail); and (2) information that is collected automatically when You use the Company’s web-site or Software or other web-site using Software.


2. Personal Information usage

2.1. Purchasing Software You acknowledge the present Privacy Policy and also agree that Your Personal Information will be collected, stored, compiled and used in other ways as arranged herein by Company, its licensees and / or agents as well as exchanged with those licensees and / or agents in case You purchase Software from them. You acknowledge as well that in case Personal Information You grant to the Company, insert or use in other way within the Software or Company’s website belongs to any third person, You have lawfully obtained all the consents and approvals necessary to use such third person’s information in the way You use it.

2.2. The Personal Information collected by Company is inter alia used to ensure proper interconnection and presentation of the information input in the databases of the Software under registration data linked to Your personal account. Company collects Personal Financial Information, if any, to confirm the identity of Customer and bill them for Company’s Software or grant the Company’s licensees the right and technical possibility to bill such Customers. Unique identifiers (such as credit card or bank account numbers) are collected from You, if any, to verify Your identity as user of paid Software and for accounting / payment / invoicing purposes only. When You purchase the Software, your consent is strictly requested to provide Your Personal Information to those third parties necessary to process your transactions with us, such as credit card companies, banks, payment systems etc. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. If we are working with such third parties we will require them to have in place similar measures to protect Your Information.

2.3. Except as provided herein, We will not share Financial Information or unique identifier with third parties, except our agents and licensees, without your prior consent or legislative demand of imperative nature.

2.4. After purchasing Software You will from time to time receive information We consider helpful for use of Software or for You to get acquainted of other Company’s products and services including advertisement information; and for that purpose the fact that You agreed with this Privacy Policy and use or purchased Software or use remote access thereto shall be acknowledged as Your prior consent for sending You abovementioned information. For that purpose We will use the same contact information as for sending You invoices and system notifications. You may cancel further sending of that information to You by contacting us with the cancel-request, although it may also be necessary to contact the Company’s agent or licensee You purchase Software from to indicate Your choice. Please note that in case You cancel sending You any information mentioned above, You from that moment on will be the only responsible for proper use of Software and timely payments therefor – as well as Company shall not be obliged to notify You on any of its actions related to the Software (including but not limited to suspending or terminating of Your use of Software).

2.5. You should be aware that We may release your Personal Information or Financial Information when We believe it is necessary to comply with laws or regulations, to assist law enforcement, to enforce the terms under which you transacted with Company, or to protect the rights, property or safely of Company, Customers of Company’s web-site or others. We shall try, if possible, to contact You using Personal Information in the Software to notify thereon in advance.

2.6. We will use Your Personal Information received from You when using Company’s Software only. We shall not directly search for any of Your other Personal Information through any other software, web-resources data bases etc. even in case that information is necessary for you or for ensuring that the Software You purchased will be delivered to You. Of course automatic search may from time to time take place in case it is necessary for payment executing but You should in no case rely on that automatic search if you have not granted all the information requested from you while purchasing Software or registering Your remote access to the Software already purchased.

2.7. Your Personal Information may be used to contact You by post, phone (including SMS or other message service) or by email, or by displaying appropriate notice within the Software You use (including Your personal account) when necessary in connection Your use of Software. A Company’s licensee and/or agent may use your Personal Information for its own purpose and Company bears no responsibility for that usage, if any. Company does not sell names, e-mail addresses or any other personal and contact information to third parties. Nor do We have any intention of doing so in the future.


3. Security

3.1. Company will endeavor to take all reasonable steps to keep secure any information that we hold about You and organization You represent. Company has security measures in place to protect the loss, misuse and alteration of the information under our control. Our system servers are protected by the leading firewalls. Our secure server software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of Your Personal Information granted to us, so We believe that it can not be read by third parties. Pay attention that we cannot in any case guarantee security as for the information, including Personal Information and third parties’ data that are stored on Your personal Computer, so that We shall not be responsible for the security breach thereof.


4. Customer input information

4.1. Web-site using Software and Company’s registration forms may require You to give us Personal Information (as defined above herein). If You are ordering Software, You will be asked to provide Financial Information and designate the business entity You represent (even in case You are to pay for the Software on Your own behalf instead of that entity) in order to issue an invoice for You.

4.2. You have the right to obtain a digital copy of the Personal Information We hold about You. You also have the right to correct any inaccuracies in such data. If You wish to avail of any of these rights, please contact us via e-mail: Your request will be dealt with as soon as possible and will not take more than 30 calendar days to process.


5. Customer tracking

5.1. Our web-site uses cookies to keep track of what You have performed thereon. Cookies are pieces of information that a web-site transfers to Your computer’s hard disk for record keeping purposes. Most web-browsers are set to accept cookies. We also use cookies to deliver content specific to your interests, to save your password so You do not have to re-enter it each time You visit our web-site or use Software, and for other purposes relating to your transactions on the web-site. Cookies also help us estimate our number of customers and determine overall traffic patterns through our web-site. If You do not wish to receive any cookies You may set your browser to refuse cookies. However, this may mean You will not be able to take full advantage of Company’ services. We may also use other technologies such as web bugs to help us collect information about Your usage of our web-site and Software in order to improve those and Your convenience of using them. Any information We collect is subject to our Privacy Policy.

5.2. Please note: Any interaction with our web-site and/or our Software may reveal your IP address. We may use your Internet Protocol (IP) address to help diagnose problems with our Software, to administer our web-site, or to gather Demographic Information about our Customers. Your IP address may also be used to assist in the detection of fraud and We may pass this information to the legal bodies for that purpose.

5.3. Company also automatically request access to or otherwise receive information about Your device location when you access the Company’s web-site. Your location data may be based on Your IP address. We use location data in connection with providing the Software and to help improve the Software.

5.4. We collect information Your browser sends whenever you visit our web-site, through the use of Software or not (“Log data”). This Log data may include information about your IP address, browser type, browser version, the pages of our web-site that You visit, time and date of your visit, the time spent on those pages and other statistics.

5.5. Demographic Information is statistical data about Customers’ first and last name, organization, contacts, payment history etc. We use this Demographic Information to tailor our web-site and Software to the interests of Customers.


6. Access to other web-sites

6.1. Software inter alia provides links to outside web-sites of third persons. These linked web-sites are not under the control of Company, and We are not responsible for the privacy practices or content of third persons linked to our web-site even in case these third persons are our agents or licensees. Before disclosing your personal information on any other web-site, we advise You to examine the privacy policies of those web-sites.


7. Policy review and maintenance

7.1. Company aims to be the leading provider of the software devoted to support small business management in the beauty and health industries. In order to achieve this, our business is in a constant state of change as We introduce new services and features to our web-site and Software. This means that on a regular basis our policies will be reviewed and any necessary revisions will be made.

7.2. Please review this privacy policy periodically as Company reserves the right to change its privacy policy at any time and notify you thereon exclusively by posting an updated version of the policy on its web-site. The current version of the privacy policy is considered to be one that is posted on the Company’s web-site at the time of its exploitation.

7.3. Use of Company’s web-site at any time indicates that You accept the current, published version of the policy. Company guarantees that in all circumstances, your details and any information held about you will be treated in the manner dictated by this policy.


8. Contact data

Ukraine, Kyiv
4 Raisy Okinoi str.
Phone: +380 44 360 20 21
Skype: aihelps